Penny Pickman (second row, seventh from left), with some of her colleagues at her retirement party.
Penny Pickman, Head of Outpatients & Front of House Services and Operational Lead Manager for Braintree Community Hospital, retires after 30 years
We would like to offer our very best wishes and huge thanks to Penny Pickman, Head of Outpatients & Front of House Services and Operational Lead Manager for Braintree Community Hospital, as she embarks upon her retirement from the NHS after 30 years.
Her colleagues held a party at the Medical Academic Unit (MAU) at Broomfield Hospital to mark her final day on Friday, August 25.
Penny began her career with the former Black Notley Hospital’s Medical Records Department in 1987, where her first job of the day was to order the bread and milk.
She later moved to the X-ray department, with a subsequent role working on the waiting lists. When the Outpatients Department at Black Notley closed after 10 years, she came to Broomfield Hospital to take up the post of Orthopaedic Coordinator.
For four years Penny stepped out of OPD to work as a Clinical Systems Manager, training staff including junior doctors on using PAS.
She said: “I was then asked whether I would take a secondment and go back to OPD for six months - that was 15 years ago.
“I've enjoyed every minute, taking on ops manager at Braintree in 2014 and taking them through their Care Quality Commission (CQC) inspection, gaining a good rating. Another highlight was the Trust allowing me to second to CQC, supporting inspections, which I still do to date.
“I’m now retiring from the NHS and joining the private sector at Springfield Hospital in a less demanding role. I’m looking forward to having more time with my grandchildren and other family members, although I will not be a stranger and I have already become a member of the Friends at Braintree Community Hospital.”
Lyn Hinton, Director of Nursing (back row, third from left) with some of our teams celebrating the National Audit of Dementia success.
Mid Essex Hospital Services NHS Trust rated as the top hospital in the country for patient care in the National Audit of Dementia
We are pleased to announce that we have been rated as the top hospital in the country for our patient care in the National Audit of Dementia.
We would like to thank our teams, particularly the wards where the survey data was collated from – Baddow, Braxted and Goldhanger – the Dementia Steering Group and Action for Family Carers for their hard work and dedication which has resulted in this success.
MEHT scored a total of 93.3 per cent in the category of ‘carer rating of patient care’ as part of the audit, which is managed by the Royal College of Psychiatrists, commissioned by Healthcare Quality Improvement Partnership (HQIP) and funded by NHS England and the Welsh Government. This was the highest rating out of the 148 hospitals that participated.
The audit examines the care provided to people with dementia in acute hospital settings in England and Wales. It features:
•A survey of carer experience of quality of care
•A case note audit of people with dementia, focusing on key elements of assessment, monitoring, referral and discharge
•An organisational checklist and analysis of routine data collected on delayed discharge, complaints and staff training
•A staff questionnaire examining support available to staff and the effectiveness of training and learning opportunities
Three of the questions in which the Trust most excelled included:
•“Was the person you look after treated with respect by hospital staff?” – 90% of carers answered ‘yes, definitely’ (14% higher than the national average) and the other 10% ‘yes, to some extent’ (14% higher than the national average).
•“Overall, how satisfied are you with the support you have received from this hospital to help you in your role as a carer?” – 71% of carers answered ‘very satisfied’ (21% higher than the national average)
•“Overall, how would you rate the care received by the person you look after during the hospital stay?” – 78% of carers answered ‘excellent’ (43% higher than the national average) and all other responses were ‘very good’ or ‘good’.
Julie Green, Dementia Specialist, said: “We are delighted that the Trust has received this fantastic feedback from the National Audit of Dementia.
“It is testament to the commitment and hard work of all our teams and it is extremely encouraging to know that the carers of people with dementia have rated us so highly.”
Nishi and her parents with Professor Sheila Salmon (far right), James O'Sullivan (second from left) and the Head and Neck Cancer Services Team.
Daughter of two Consultant Anaesthetists at Broomfield Hospital presents cheque for more than £2,500 to the Head and Neck Cancer Service following “miraculous journey”
Nishi Randive, the ten-year-old daughter of two Consultant Anaesthetists at Broomfield Hospital, has presented a cheque for more than £2,500 to the Head and Neck Cancer Service raised through her epic cross-continental road trip.
Together with her grandparents, Nishi embarked on a 13,000-mile adventure from Mumbai to London across 18 countries, more than 100 cities and through eight time zones, taking 72 days.
Nishi, whose parents are Seema and Nilesh Randive, was inspired to help fundraise for the rehabilitation of patients suffering from head and neck cancer after speaking with her dad about his and his colleagues’ work at the hospital. The proceeds that she has raised through sponsorship will go towards funding resources that help in improving patients’ quality of life post-treatment.
Nishi and her family attended Broomfield Hospital on Monday, August 6, to present the cheque to the Head and Neck Cancer Service. They were joined by Professor Sheila Salmon, Trust Chairman, and James O’Sullivan, Chief Financial Officer at MEHT, BTUH and SUH Trusts.
She said: “The miraculous journey that finally began on March 24, 2017 has come to an end. It was a mixture of decent days, gloomy days, exultant days, tedious days and exhilarating days - days of up to 18 hours on the road or days of just four hours of driving and loads of sightseeing.
“My most exciting day was the day when I got stuck on a zip-wire with a 3000 foot drop in India, and my most monotonous day was sitting in the car with nothing to see but the numerous sandy plains in Kazakhstan.
“In all, it was a magnificent trip which has given me an overwhelming experience – as they call it – a once in a lifetime experience!
“I have managed to raise £2,863.07 and I am really pleased with this amount. I am sure this will help a lot of patients in a lot of ways to make them feel better. I feel blessed that I have got this chance to make a difference in people’s lives. I would like to say ‘thank you’ to everyone who donated.”
INFORMATION: You can read Nishi’s travel blogs on Ninni.smritiweb.com.
Trust congratulates three nurses on achieving professional qualification
We would like to congratulate three MEHT nurses on achieving a professional qualification following a stringent examination process.
Sarah Luscombe, a Burns and Plastics Theatres Scrubs Practitioner, Anju Benny, a Theatre Scrub Nurse in General Theatres, and Anu Ramakrishnan, a registered nurse on the acute stroke unit, all passed their Objective Structured Clinical Examination (OSCE) on their first attempt.
The OSCE, which replaces the Overseas Adaptation Course, is required for nurses who trained outside of the EU/EEA to gain their Nursing & Midwifery Council (NMC) registration.
Deb Cobie, Project Manager –Nurse Recruitment Lead/OSN Facilitator for RTP and Ward-based Learning, said: “Based on six clinical practice stations, the OSCE features a series of scenarios which nurses are likely to encounter when they assess, plan, implement and evaluate care.
“This also involves skills stations which may be demonstrating basic life support, intramuscular injection, or aseptic non-touch technique e.g. wound dressing and catheterisation. They need to demonstrate safe and effective practice. They are assessed by a panel of examiners and, in addition, they are filmed for quality assurance purposes.
“It is to the nurses’ credit, commitment and determination in their OSCE preparation that they all passed.”
Sarah Luscombe trained and worked as a nurse in Australia after moving there from the UK 13 years ago, returning last year. She joined the Trust as an HCA prior to undertaking the OSCE examination.
She said: “The actual day of the OSCE was really nerve-wracking. You are called in to the room with the examiner and the patient is either a real person or a dummy. There is a video camera and you say your name and number to the camera.
“You read the scenario and you are talking through the steps. One of my rooms I was running out of time and had 30 seconds to go!
“I love working as a nurse here and the training is fantastic. The people I work with are a really good team; they are very supportive and just lovely.”
Anju Benny added: “I had one-and-a-half years of experience nursing in the Intensive Care Unit and Theatres from my country (India).
“Presently I am working as a theatre scrub nurse in general theatres and I feel so happy about the achievement.”
Anu Ramakrishnan said: “As I was the first person attending OSCE from the Trust, it was really a scary idea to attend it, but Deb helped me a lot to cope with my stress and we practised for around two months. We collected as much information as we could from other Trusts and people who attended the test.
“I am from India and I have been an ICU nurse for four-and-a-half years. I was so happy and excited passing the OSCE - I like working here in this Trust and in future I would like to do some specialist nursing.”