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Your Inpatient Stay


Welcome to Mid Essex Hospital Services NHS Trust, from all the Management and Staff who will be involved in your treatment and care.


These following web pages contain information which will help you prepare for your stay in hospital and gives you an idea of what to expect. 

We want to make your stay in hospital as comfortable as possible and our aim is to provide you with care which answers your individual needs and preferences. 

Your involvement in your care not only helps to make your own stay in hospital better, it helps us to learn and adapt our service for the benefit of everyone.

If there is anything further you need to know before you are admitted, please contact us on the telephone number on your admission letter or see our ward information page. 

For any queries about Appointments, please call the RBMS call centre on 01245 513900. 

It is open Monday - Friday 8:30am - 4:30pm and there is an answer phone for out of hours calls. 

In order for patients to emails cancellation requests or to confirm they are attending appointments, please e-mail us on :


or Please Click Here to go to the online form, so you can confirm your appointment, re-arrange it or let us know that you are cancelling it and won't be able to attend. 


Your stay in Hospital

Admission date

Your admission letter tells you the date of your admission, the name of your ward and the consultant who will be taking care of you.

If you are unable to attend for your admission, for whatever reason, please let us know as soon as possible, so we can offer your appointment to another patient. You will find the contact telephone number on your admission letter.

To find out more about the ward you are on please click the link below

Ward Information

Special Instructions?

Please check your admission letter to see if there are any special instructions you need to follow before your admission. For example, you may be asked not to eat or drink or take your medicines before you come to hospital. If you do not understand the instructions or you have questions then please call the ward. You will find the name or number of the ward you are being admitted to on your admission letter.

Morning of my Admission

On the morning of your admission please call the ward where you will be staying to check that a bed is available for you. The contact number is on your admission letter. It is usually late to mid afternoon before you will be admitted. Like any other hospital in the country, it is impossible to predict how many emergency admissions will come into hospital and this may sometimes mean that a bed is not available for you. We are sorry if this happens, a new date will be arranged for you as soon as possible.

Getting to the Hospital

Car parking, travel information, visiting times, numbers of visitors and facilities across the six sites do vary, so please do make use of the information for each hospital.

For all information on the hospital you are attending, please click the relevant link below :


What to bring into Hospital

Papers and Documents


Your appointment card or appointment letter

Proof of exemptions from payment of prescription charges


Clothing and Toiletries


Change of night wear

A dressing gown and slippers

Toiletries (flannels are discouraged due to infection control procedures)


A change of indoor clothes (depends on length of stay - please mark each item with your name but be aware that the hospital cannot launder personal clothing, so please arrange for relatives or friends to take care of this) 


Money and Valuables


A small amount of money for newspapers, phone calls, and at Broomfield, for the Patient Line service if you would like to use it




Please bring any medication that you are taking

Please make the nursing staff know of any allergies 


Hospital Facilities for Patients and Visitors

Catering Facilities at Broomfield


To find out more about the Facilities at Broomfield please click on the link below:

Facilities at Broomfield Hospital

Additional Services

Vending machines are located selling hot and cold drinks, chocolate, crisps and light snacks.


The main vending areas are: 

Within the A & E department

Opposite ward B10

By the lifts near ward B20


Friends at Broomfield

They operate two shops, one located on level 2 south wing and the other in the main atrium of the new building, selling flowers, cards, magazines, newspapers, cold drinks, chocolates and gifts.


Monday to Friday 9.00am to 8.00pm

Saturday and Sunday 2.00pm to 4.30pm


There is also a daily morning paper round that will visit all wards.

Patient Safety Briefing film

Based on the concept of safety advice given on aeroplanes before they take off, patients in NHS hospitals can now be shown a film to help them look after themselves during their hospital stay.

Click to watch film