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Information about your appointment at the hospital
Leave plenty of time to travel to the hospital and to find your clinic. If you are not sure where to go please ask at the reception desk.
If you need information, a wheelchair or any other help when you arrive, please ask at the outpatient reception desk.
If you have any questions or are unsure about what to do or what is happening, please ask – our staff are always there to help.
Please tell the clinic receptionist if you have any hearing or sight impairment.
Delays may happen sometimes. For example, when doctors are called away on an emergency, consultations take longer than expected or emergency cases are referred. Please bear with us in these circumstances – we will be working to see you as soon as possible. Clinic staff will keep you informed about what is happening.
You will be seen either by the consultant or by one of their team.
You will be asked about your previous medical history, so it’s a good idea to make short notes on information you think is helpful before you come to clinic including a list of the medication you are currently taking. This includes anything prescribed by your GP, medicines bought over the counter at a pharmacy, herbal and homeopathic remedies. You may also find it useful to make a note of questions you want to ask.
Bring a pen and paper with you – it may be useful for you to make notes about anything the consultant says in the clinic so you can be clear about what has been discussed later.
For any queries about Appointments, please call the RBMS call centre on 01245 513900.
It is open Monday - Friday 8am - 5pm.
In order for patients to emails cancellation requests or to confirm they are attending appointments, please e-mail us on :
Outpatients Information Videos