For media and press enquiries, contact the communications team:
Tel: 01245 516729
Tel: 01245 514460
Out of hours
Tel: 07775 777947
For any other query, please email
We place great emphasis on the need for the strictest confidentiality in respect of our patients.
We will not divulge any information about a patient unless we are given permission from them or their next of kin.
All requests for interviewing/ photographing patients must be made through the us.
'Condition checks' will only be given out if you have the name of the individual patient concerned, with the correct spelling.
Do not contact the wards direct.
Only a brief indication of the progress of the patient will be given such as, the patient is 'satisfactory' or 'stable' or 'critically ill'.
Arranging interviews with staff
Under no circumstances may interviews, filming or photography be carried out on/around our hospital sites without the permission from us.
If you carry out any filming or photographing without permission, our security team will request that you leave the site.
Should a major incident occur, the Trust has a contingency plan that includes arrangements for the media.
A press centre will be established at the hospital. This will be set up for press conferences, and will be equipped with telephone lines, working space, and facilities for tea and coffee making. Journalists will be given regular updates on the situation, and the opportunity for interviews.
Depending on the type of incident, we will decide at the time on the best vantage point for photographs and filming.